What happened?

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Wellington Lee

• November 08, 2019 11:45

After trying to see if Ting.com has my account (they have no info about me), now my hotspot device is working again and is connecting to the Internet (via AT&T network). I think tech support owes everyone an explanation as to what happened. I almost signed up with another company! Can you confirm that FreedomPop is still in business.

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  FreedomPop Community

  • November 11, 2019 21:09

  Hello Wellington Lee!

  Thanks for reaching out to us! We apologize for the delayed response. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information. 

  Your patience is greatly appreciated!

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