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  • FreedomPop Community

    Hello Aleks Polyakov! 

    Thanks for reaching out. We apologize for the inconvenience and for the delayed response. We'll be glad to take a closer look into this for you. 

    Upon checking account associated with your profile, we confirmed you were assisted by one of our representatives on 11-08-2019. 

    Should you need additional assistance, we've created a private message and we will continue assisting you through it regarding this matter as we will need to gather and provide personal account information.

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