Hotspot option on iPhone just shows loading icon

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Sam Hayden

• November 10, 2019 16:16

There is no button on my setting to turn on the hotspot I’m paying for with premier service. Sometimes it has the option to “set up hotspot” but just says to call ATT. I am paying for premier, so I expected to be able to use my iphones hotspot.

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  FreedomPop Community

  • November 15, 2019 20:34
  • Edited

  Hello Sam Hayden!

  Thanks for reaching out to us! We apologize for the delayed response. Upon checking the account associated with your profile, we do see your concerns are being addressed by one of our representatives via your open support ticket #11254. To avoid confusion, our team will continue communication with you there. 

  Please feel free to contact us back should there be anything else you may need assistance with, we'll be happy to help. 

   

   

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