Account suspended
Answered
My account was suspended for billing today even though I have paypal and my credit card is active ... my account renews in a few hours
For the month and I still have top up credits , minutes, and texts for this month ..., can you help ??
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Hello Samuel Victor!
Thanks for reaching out to us! We apologize for the delayed response and the inconveniences experienced with our service. We've checked the account associated with your profile and we're able to confirm, it is in good standing. Line XXX-XXX-4545 is currently active.
Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.
Should you need further assistance, please feel free to reply to this message, we'll be happy to help.
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