Cannot get LTE Data

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Zulfikar Fanuswala

• November 23, 2019 02:46

brand new service

APN is installed and phone rebooted.

Last four of phone number: 9502

Last for of ICCID: 6634

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  FreedomPop Community

  • November 26, 2019 19:09
  • Edited

  Hello Zulfikar Fanuswala!

  Thank you for contacting FreedomPop!

  Apologies for the inconvenience and for the delayed response.

  We've refreshed your account to ensure all systems are properly synchronized and that everything's working correctly. 

  In order to help resolve this issue, we would advise you to perform a soft reset to your device.

  Please configure APN by following these steps.

  -After this please go ahead and synchronize your account data by following these steps.

  Should the issue persist, please clear and restart the FreedomPop messaging application by following these steps. Please note, there's a chance text messages might get lost upon uninstalling the app.

  Please let us know what the results are.

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