Charged twice for one "Safety Mode" service purchase



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  • FreedomPop Community

    Hello David Yue!

    Thank you for contacting us here, we apologize for the delay in our reply.

    Upon checking the account associated with your profile, we confirmed you were assisted by one of our representatives via support ticket #12601, earlier today 11-18-2019, regarding your refund request.

    It seems our representative was able to solve your inquiries. 

    We appreciate your patience!

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