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  • FreedomPop Community

    Hello Rundong Jiang!

    Thanks for reaching us, we apologize for the delay in getting back to you.

    Upon checking the account associated with your profile, we confirmed you're currently being assisted by one of our representatives via support ticket #12557, regarding your refund request.

    To avoid confusion, please refer to the support ticket as our team will be providing you with further updates there.

    We appreciate your patience and understanding. 

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