Overdrive MiFi won't work

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Kathryn T. Scott

• November 19, 2019 09:28

I haven't used this device in about a year or more. F.P. has been charging my account 2 times a month for .$.01 for over a year. I've been with F.P. for 6+ years..I had to swap MiFi devices due to a bad battery port. I called F.P billing & activated the replaced MiFi Device. I only use when power or internet goes down. My account says I don't have a device or active account. However, F.P is taken $.02 for over a year. How do I get this working on the free data plan I've been with for years? Please advise.

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  FreedomPop Community

  • November 20, 2019 19:06

  Hello Kathryn T. Scott!

  Thanks for reaching out to us! We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  Your patience is greatly appreciated!

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