Homtom S9 Plus compatibility

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Carl Schoner

• November 21, 2019 17:06

Hi everyone, I just signed on to FreedomPop service but have been unable to get cellular network connection on my Homtom S9 Plus phone. After searching everywhere for a solution to my problem, I have concluded that my phone might not be compatible and I am about to cancel my plan. This is my last ditch effort, my "Hail Mary" pass to see if anyone has any knowledge of this phone and it's compatibility with FreedomPop, and can offer solution that will allow me to use this beautiful phone with FreedomPop. This is unlocked Android 7.0 phone.

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  FreedomPop Community

  • November 25, 2019 23:10

  Hello Carl Schoner!

  Thank you for contacting FreedomPop!

  We're sorry to learn about this inconvenience and apologies for our delayed response.

  Please be advised, our SIM cards are compatible with GSM unlocked devices running on Android 4.3 or + / iOS 8.2 or higher. Check out this support article for more information.

  Should you need additional assistance or, if you have any more questions or concerns please feel free to give us a shout.

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  Carl Schoner

  • December 28, 2019 16:42

  Based on the information in the link below, the Homtom S9 is NOT compatible with Freedompop.

   

  https://www.kimovil.com/en/frequency-checker/US/homtom-s9-plus

   

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  Carl Schoner

  • December 28, 2019 16:44

  Incidentally, I have been trying to cancel my plan from within the MyFreedompop app, and while I go through all the steps, the app never actually performs the cancel!

   

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  Carl Schoner

  • December 28, 2019 16:45

  The Homtom S9 plus is an unlocked GSM running Android 7.0

   

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