Minutes and texts

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unknown

• December 02, 2019 22:43

When are minutes and texts refreshed ? When is the billing period begin ?

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  FreedomPop Community

  • December 05, 2019 18:02

  Hello!

  Thanks for reaching out. Apologies for the delay in our response, we'll be glad to take a closer look into this for you. 

  Upon reviewing the account associated with your profile, associated with phone number ending in 4083, we're able to see your renewal date in on the 21st every month.

  Be advised the service start day is the date on which the service will continue to renew. Your billing cycle renews every month on the same day.

  You are charged for your talk, text, and/or data plan along with services you have signed up for (Premium Voice, Roll Over, Visual Voicemail, etc). Log in at my.freedompop.com to see which day your billing cycle renews.

  You may also check out this support link for more information on how to manage your FreedomPop account.

  If you have any more questions or concerns please feel free to give us a shout.

   

   

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