Unable to activate sim card with given iccid number

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Ian Stamps

• November 26, 2019 17:38

I was attempting to activate a new FreedomPop sim card ending in 5802. I have tried to activate it both online and using the phone without success. The phone number associated with my account ends in 4616. Would you be able to help with activation?

Thanks

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  FreedomPop Community

  • November 28, 2019 19:44

  Hello Ian Stamps!

  Thank you for contacting FreedomPop!

  Apologies for the inconveniences experienced and for the delay in getting back to you.

  Upon checking the account associated with your profile, we confirmed you were assisted by one of our representatives via support ticket #13738, on 11-27-2019.

  We are aware that your concerns were resolved by our support team, if you have any more questions or concerns please feel free to give us a shout.
  
  However, should you need additional assistance, we've created a support ticket for you please reply there and we will gladly look into the account.

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