All Support Tickets Automatically Marked "Solved"
Completed
I've tried creating tickets on two accounts. On both accounts the tickets are automatically getting marked as "Sovled" as soon as I submit. Even when I click the "Reply" button which is supposed to ask for a follow-up, those are getting marked as solved.
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Hello Sim #4
Thanks for reaching out to us! We apologize for the delayed response and for the inconveniences experienced. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
Your patience is greatly appreciated!
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