Being billed for "free"plan

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tim roland

• December 09, 2019 05:04

I'm on the "free" plan but I still get a recurring bill for $11.44?  So much for the free plan.   Also you system will not allow me to disable the auto-top up.  Any help for 442-222-5900. 

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  FreedomPop Community

  • December 13, 2019 18:37

  Hello tim roland!

  Thanks for reaching out to us! We apologize for the delayed response. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  Your patience is greatly appreciated!

  -1

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