Can a customer service person please help
Completed
I’ve been in contact on Twitter but haven’t heard from anyone for over 4 hours. I’m trying to switch my number from one prepaid sim to another. I’m worried I’ll lose my number if it doesn’t get transferred soon. I feel so stupid. I messed up my email address and ended up with two accounts. I’m starting to get really worried as it approaches the end of the day :(. I’m sorry to reach out in more than one place. :(
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Hello Gina Bower!
Thanks for reaching out to us! We appreciate your patience as we strive to provide the best support possible across all channels. We can confirm that our Twitter rep. has resolved your concerns. Should you have any further questions please don't hesitate in replying to your Twitter DM or simply create a new post here, thanks!
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