I was not able to use the SIM card. It does not work on my phone. Please cancel my account (XXX-XXX-0275) since for some reason I cannot cancel it online. Please, reimburse $30.
Hello Elena Usacheva!
Thank you for contacting FreedomPop.
We'll be glad to take a closer look into this for you.
We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.
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