Phone Problems

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  • FreedomPop Community

    Hello deb johnson!

    Thank you for contacting FreedomPop, we'll gladly take a look into this issue.

    Upon reviewing the account associated with your profile, we're able to see you're currently using the OTT Text Free & Call Free FreedomPop app.

    Please, attempt uninstalling and reinstalling the Text Free & Call Free app here. *Please note, there's a chance text messages might get lost upon uninstalling the app.

    Should you continue to experience issues, please let us know, we'll be happy to help. :)

     

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