How do I close my account?

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William Freeman

• December 14, 2019 16:14

I no longer use any freedompop devices and I cannot seem to close my account.
When I make a support ticket, the ticket is automatically marked as solved.

 

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  William Freeman

  • December 14, 2019 16:19

  I also receive a Failure message when I attempt to close out a device that hasn't worked in years.

  

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  FreedomPop Community

  • December 17, 2019 18:36

  Hello William Freeman!

  Thanks for reaching out to us! We apologize for the delayed response. We've created a support ticket to follow up on your concern as we'll be providing private account information.

  Your patience is greatly appreciated!

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