I have not got my SIM card that was shipped on 12.3

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Yu Xin Wang

• December 19, 2019 23:13

I ordered the SIM card one month ago, and it was shipped on 12.3. But I never get the SIM card. I also don’t have any tracking number to track the shipment. Is it lost?

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  FreedomPop Community

  • December 24, 2019 16:03
  • Edited

  Hello Yu Xin Wang!

  Thanks for reaching out to us! We apologize for the delayed response. We've created a private message to follow up on your concern as we'll need to gather and provide private account information. 

  Your patience is greatly appreciated!

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