I have a Global Sim free account with lots of extra data from friends and referrals. It stopped working months ago.
You have continued to deduct the $ 0.01 / month but have put it into an "Not Activated Status"
The ICCID is recognized. So I assume it still works. States to choose a "PLAN" Plan options for a "New Trial" means New Account, New Email, New LTE Sim and lot more money!!!
So here is what I want: Send me the LTE Sim for the $ 0.99 + tax option offered over the phone. Your system recognized the start of my name & address correctly and I hit the 1 (one) button but it didn't complete. Stated it "could not complete".
I want to KEEP ALL THE DATA of my original account & phone number XXX.XXX.1333.
ICCID XXXXXXXXXXXXXXXX8076 Original Order Number XXXXXX45 Basic Free Plan was last one.
My user name XXXXXXXX The visa card is still active and being used by you for monthly charges.
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