Truly Unacceptable
Completed
This is a summary of my requests and although some are marked SOLVED...I assure you they have not been resolved, See below
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What is the problem here how could there be such mediocre service? You are getting paid to provide a service why is it so unreasonable to expect that you actually provide this service. Perhaps your parent Company RED POCKET Mobile should pay their FreedomPop tech staff more money and actually have them accessible by TELEPHONE. Ooops I digress because my telephone service through FreedomPop DOES NOT WORK.
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Hello V SK!
Thanks for reaching out to us! We apologize for the inconveniences experienced. We appreciate your patience as we strive to provide the best support possible across all channels.
We can confirm your concerns have been addressed via support ticket #16529. Should you have any further questions please don't hesitate in replying to the open support ticket or simply create a new post here, thanks!
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