Poor connection; slow speed

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  • FreedomPop Community

    Hello Ekaterina Batrak!

    Thank you for contacting FreedomPop. We're sorry to learn the issues you've lately experienced with hotspot.

    Please configure the APN settings, check out this video for more information.

    Should you continue to experience connection problems, please perform a factory reset to your device by following the steps provided on this other link and after this configure the APN settings one more time.

    If none of the steps above seem to help with the problem you've been facing, please let us know. 

     

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