lost the SIM card

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SURAJ KODGi AMASEBAIL

• January 07, 2020 23:05
• Edited

Hello

During recent overseas trip. I lost the SIM card connected to the phone number (262) ***-9397. ICCID for the SIM is ending with 95666. What are my options? 

 

I have another spare SIM card which is currently linked to the phone number  (262) ***-8122. This SIM card is under my daughter's name and she doesnt use it anymore as she switched to FP 1 year pre-paid plan recently and using the SIM came with that package. . Can it be configured to be used for the (262) ***-9397 without any charges to me?

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  FreedomPop Community

  • January 09, 2020 19:15
  • Edited

  Hello SURAJ KODGi AMASEBAIL!

  Thanks for reaching out to us! We're sorry to learn about your misplaced SIM card. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  Your patience is greatly appreciated!

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