top-up credit is gone

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  • FreedomPop Community

    Hello jianqing li!

    Thank you for contacting FreedomPop.

    We apologize for the delay in getting back to you, we’re more than willing to assist you with your request as quickly as possible.

    We've reviewed the account associated with your profile, phone number ending in 5825, we've successfully reactivated your credit. Your account is now in good standing.

    Be advised, FreedomPop credit becomes inactive if not used within 30 days, however, you can easily re-activate this credit at no cost. Check out this link for more information.

    If you have any more questions or concerns please feel free to give us a shout.

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