Device stopped working
Completed
I've had an LG tablet with freedompop that was a special offer from Tanga. I also got a LTE LIM Kit - 3-in-1 that I registered but never got to work. The tablet worked fine until I got a notice that freedompop had been sold, and it stopped working several weeks ago. I was browsing for phone services and found that freedompop is still around. I logged into my account and saw that the LG tablet is no longer on my account, but the SIM card is still registered, (I never asked for a number). I called the number of the tablet (XXX-XXX-3303) and got a dial tone after a few rings, and then I started getting no rings and a dial tone.
Are freedompop devices still supposed to be active?
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Hello Robert Pittman!
Thank you for contacting FreedomPop.
Yes, although FreedomPop has undergone some changes in ownership, we are here to stay for the foreseeable future. ;)
We've created a support ticket to follow up on your concern as we'll be providing private account information.
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