I am Indian citizen who visited USA last month and had taken your card for a month. My mobile number was 16467246455. In this connection, some of USD 110.20 has been deducted from my account without my consent. The sim card and your services are not been used since 18 November 2019. The details of direct debit are attached herewith for your reference. I demand reversal of charges with immediate effect. You may disconnect the sim card immediately.
On the above basis, it was assured that i will get the refund of USD 110.20 in 3-5 working days. Assurance was given on 9 December 2019 - 9.16 AM vide email. Ramiro was looking into the matter. However, I have yet to receive the refund. It is disgusting and frustrating to follow up to ask for my own money.
I strongly demand that refund due to me shall be immediately issued.
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