Help moving old Global sim number to newly bought LTE sim

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Peter Kwok

• January 06, 2020 00:18

Hi,

Just bought a Freedompop sim from Bestbuy. Upgrade to LTE option on your webpage is greyed out.

Could you please move my old Global sim number 408-610-XXXX to my new LTE sim ICCID - (Do Not want to disclose in public) .

thanks.

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  FreedomPop Community

  • January 08, 2020 21:06

  Hello Peter Kwok!

  Thank you for contacting FreedomPop!

  We apologize for the delayed response, we're more than willing to assist you with your current concern.

  Be advised, we've created a private message and we will continue assisting you through it regarding this matter as we need to gather and provide personal account information.

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