Can't order a SIM

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Ana Alves

• January 12, 2020 22:22

I've tried to order a new SIM card several times with the $0.01 SIM/free shipping promo on your website. But every time I try to complete the order I get an error message saying "an unexpected error occurred" I've checked my payment information and filled out the same form several times but I keep getting the same error message. What am I supposed to do?

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  FreedomPop Community

  • January 13, 2020 22:58

  Hello!

  Thank you for contacting FreedomPop.

  We'll be glad to take a closer look into this for you.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

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