My name is Pat Sansalone. My account was accidentally terminated by FreedomPop. See ref. #18888.The last item to be done after activation was for someone to transfer my original number to my account.
Once a new account was activated the number assigned was XXX-XXX-4143. A FreedomPop rep indicated I could have my account restored with the original number, XXX-XXX-7776. Would someone please help me with get my number restored??
As a secondary item, my phone service for calling and texting, works fine. However, when I go to my Freedom Pop account, using my email address, XXXXXXXX@hotmail.com, it says at the top of the screen, "Please follow these steps to set up your SIM card? I'm not sure I would need to do this, since my phone service is working fine, nevertheless, when I selected the link, it says, "The page you are looking for doesn't exit. --- Not sure where/what to do about this.
But, my primary request is to have my original phone number restored (as noted above).
THANK YOU FOR BEING THERE TO HELP!!!!
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