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  • FreedomPop Community

    Hello TH Heacock!

    Thank you for contacting FreedomPop. 

    We apologize for the delay in getting back to you. 

    Upon checking the account associated with your profile, we confirmed you're being assisted by one of our representatives via support ticket #18504, regarding your inquiry.

    We are aware that your concerns are being resolved via our Online Services support team, to avoid confusion, please refer to the previously mentioned ticket as our team will be providing you with further updates there.

    If you have any more questions or concerns please feel free to give us a shout.

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