Top-up credit charges doesn't honor my settings

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  • Yu Zhao

    Same thing just happened to my another account, pls help!

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  • FreedomPop Community

    Hello Yu Zhao!

    Thanks for reaching out to us! We apologize for the delayed response. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

    Your patience is greatly appreciated!

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