Porting number

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dharani bhat

• January 14, 2020 14:21
• Edited

Been 4 days , freedom pop is not able to release my number to my new xfinity mobile phone.

6006020009527276 is the port request number from xfinity .please resolve the issue. They have sent all correct information but still getting rejected

 

 

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  FreedomPop Community

  • January 15, 2020 16:22

  Hello dharani bhat!

  Thanks for reaching out to us! We're sorry to learn about the inconveniences you've been experiencing when trying to port out your phone number.

  Upon further review, we confirmed you've previously contacted us via live chat. We also noticed your concern is being addressed via support ticket #19285. To avoid confusion, our team will continue communication with you, through your open support ticket. 

  We appreciate your patience and understanding!

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