Account error

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Cesar

• January 22, 2020 23:09

Hi... my devive was working properly until it's got frozen and had to unistall and reinstall the app. When entering my email and password... for some reason,the app assigned me another number... After that..

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  Cesar

  • January 22, 2020 23:14

  With a new number, the app shows "account error"
  My old number was +1 XXX XXX-9203 and my new assigned number is +1 XXX XXX 7114... is there any way to fix the problem and get or keep the old number

  Thanks

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  FreedomPop Community

  • January 24, 2020 17:02

  Hello Cesar!

  Thank you for contacting FreedomPop. 

  We’ll be glad to take a look at your current request.

  We will be opening a private message regarding this matter as we need to gather and provide personal account information.

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