Accident ordered another SIM card
Completed
I ordered on $7/month for three month SIM Card but can’t make it active. So I followed instructions to login my account to try to put a plan in. But it charged me $19.99 again. How do I cancel it. I don’t want it shipped.
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Hello Yue Cong!
Thank you for contacting FreedomPop.
We’re more than willing to assist you with your request as quickly as possible.
Upon checking the account associated with your profile, we're able to see you're currently being assisted by one of our representatives via support ticket #19772.
To avoid confusion, please refer to the previously mentioned ticket at your earliest convenience as our team will be providing you with further updates there.
We appreciate your patience and support!
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