No response to porting out request for 425 588 0324

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Lihong Zhang

• January 23, 2020 18:23

Hello FreedomPop,

 

I switched to Sprint on 1/21/2020 and requested to port over my FreedomPop number XXX XXX 0324, but now  two days later, according to Sprint, you guys have not responded to the porting request.  Please respond and release my number ASAP!

 

Lihong

 

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• 

  FreedomPop Community

  • January 24, 2020 19:18

  Hello Lihong Zhang!

  Thank you for contacting FreedomPop. 

  We apologize for the inconvenience experienced, we'll be glad to take a closer look into this for you.

  We've created a private message as we'll need to gather and provide, private account information.

  We appreciate your patience and assistance in regards to this matter. 

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