I had a conversation with 1 person via chat the other day. I had to ask another quick question shortly after and could not get a human to connect, I just kept going around in circles with the automated response not understanding what I was asking for. Now the chat button doesn't even show up anywhere, on any screen I've tried to use. I can't get anyone to even respond to my posts!
I was trying to delete a second extra number I noticed that was added to my account. Now, I went on the device I was trying to associate with one of my numbers, but it said i was using the max number of accounts that freedompop allows. So I went on my account on the computer to try AGAIN to delete the extra number that was still on my account (about 4 days after requesting it be deleted). When I looked for my numbers, all numbers BUT the one I was trying to delete were deleted off my account! I only ordered two numbers in the beginning, had two extra added, now I've had all but one deleted and it's not even the number I wanted in the first place! You've GOT to be kidding me! Absolutely the most impossible service to use!
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