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  • FreedomPop Community

    Hello Michael Vichiola!

    Thanks for reaching out to us! We'll be glad to assist you with your current concern. Our cellular service is VoIP, which means you'll use a data connection to power your calls and texts. If you have used your allotted data, you won't be able to use the service unless you're connected to WiFi. 

    We see you have requested assistance through a Twitter DM. To avoid confusion, please be sure to reply to your DM with the requested information so we can assist you accordingly. 

    We appreciate your patience!

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