Mobile data not working on my account.

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  • FreedomPop Community

    Hello!

    Thank you for contacting FreedomPop.

    Upon reviewing the account associated with your profile we’re able to see one of our representatives is currently assisting you through private message #22039.

    To avoid confusion, please refer to the previously mentioned ticket at your earliest convenience as our team will be providing you with further updates there.

    Upon reviewing your account, we've noticed your $20.00 credit balance, is inactive. Be advised, FreedomPop credit becomes inactive if not used within 30 days. You may easily reactivate your credit balance at no extra cost by following the instructions on this link.

    Should you have any further questions please don't hesitate to contact us back by creating a new post here.

     

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