How do I not get the "account deactivated" at end of month on Basic 200 plan

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  • FreedomPop Community

    Hello Bill Caldwell!

    Thank you for contacting FreedomPop!

    We apologize for the inconvenience experienced with the service.

    We've carefully reviewed the account associated with your profile, we can see the account is active and in good standing. Within our records, we're not able to see any previous suspension on your account.

    Be assured, we will be escalating your feedback to our higher tier team for further investigation.

    We appreciate your patience while we work towards the best possible outcome. :)

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