Data-Only SIM - No Activation, Did Not Work




  • Isabel Fiorella

    I just bought 3 sim cards yesterday. apparently you have to really really really follow the steps on the package otherwise it's a dead end. I missed Sim Card #1 because when I tried to follow the steps, it took me to a page where it's asking again for my bank details. I stopped and resulted to the 1-800 for activation. That was a mistake. The bank details is for the $0.99 activation fee. I found out after hours of trying and going back and forth to the same web page over and over and over I just want to bang my head on the wall. I thought maybe I should start over so I opened Sim #2. Still took me some time to activate it because I don't want to mess it up. And presto! I set that up and got a phone number. But the phone number cost me $4.99. And then back to Sim #1. I just want to throw it away but I thought if I don't cancel it, they will continue charging me. And there's no way to cancel it because my account is not popping up!!! Ugh!!!!

    You can get a live tech support person but they will charge you for it. You can try that.

    This is what I got from my email 

    We provide advanced self service tools for FREE to change plans, cancel service, or make other changes to your account anytime. Login to your account at, access our APP or call our interactive voice recognition system 24/7. Additionally, you can submit tickets for FREE at Expected responses occur within 24-48 hours for paid users and up to 72 hours for our FREE users. Alternatively, you can access a LIVE agent for an additional fee at 1-(888)-743-8107.
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  • FreedomPop Community

    Hello Steve Krieser!

    Thank you for contacting FreedomPop!

    We apologize for the inconvenience you've experienced, we’re more than willing to help you resolve this issue as quickly as possible.

    We will be opening a private message regarding this matter as we need to gather and provide personal account information, please be sure to check your email and reply to this message at your earliest convenience with the required information.

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