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  • FreedomPop Community

    Hello XUYE LUO!

    Thank you for contacting FreedomPop, we apologize for the delay in getting back to you.

    Upon checking the account associated with your profile, we confirmed you were assisted by one of our representatives via support ticket #24404, on 03-09-2020, regarding your inquiry.

    We appreciate your patience as we strive to provide the best support possible across all channels. We can confirm that our representative has resolved your concerns.

    However, should you have any further questions or should you need additional assistance, we've created a private message and we will continue assisting you through it.

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