Unable to activate my pre-paid SIM card



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  • FreedomPop Community

    Hello Gabrielle Bacchus!

    Thank you for contacting FreedomPop.

    Apologies for the issue experienced while attempting to activate your SIM card.

    Upon checking the account associated with your profile, we confirmed you were assisted by one of our representatives via Live Chat, on 03-09-2020, regarding your inquiry.

    We are aware that your concerns were resolved via our Live Chat support team.

    However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.

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