Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.
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My service was supposed to renew this morning with the $150 yearly 5GB per month on phone number ending in **95. Originally it was through Paypal however on my account it showed a billing issue error so I changed it to credit card and then the charge did occur. Now I see the service is inactive with this error.
I checked my credit account bank and noticed the $150 charge disappeared, so I called my bank because I thought they rejected it however the bank customer service person told me it was FreedomPop that reversed the payment.
I tried again adding the credit card to my billing settings and am getting the $20 temporary authorization charge but not the $150 renewals charge so my service is still inactive.
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Hello Javier Alequin!
Thanks for reaching out to us! Our apologies for the delayed response.
We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
Your patience is greatly appreciated!
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