Have a few questions to ask.



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  • FreedomPop Community

    Hello Bob Barker!

    Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern. 

    Although FreedomPop has undergone some changes in ownership, we are here to stay for the foreseeable future. We're happy to confirm we've partnered with Red Pocket to improve the FreedomPop service and availability. You may read more about our partnership with Red Pocket, here

    We can confirm we're still providing GSM service (SIM cards). Our SIM cards are compatible with GSM unlocked devices (smartphones running on Android 4.3 and up / iOS 8.2 and up). On the support article below you may read more about compatible devices.

    -What kind of phone is compatible with our SIM?

    Some of our SIM card promotions include a free trial. The details of your trial will be provided at checkout. When it comes to plans, depending on where you signed up, and whether or not you ordered under a promotion, the plans available to you may vary. For an accurate list of plans, please visit my.freedompop.com once you have purchased your SIM card and click the Plans button.

    Please note, the Free Basic Plan is still available for LTE SIM cards. It includes 200 MBs of data, 200 voice minutes and 500 text messages. Although unlimited data plans are not currently available, we do offer plans that include unlimited calling and texting. Be sure to log in to your account to check the plans available to you. 

    If you would like to bring your Sprint phone number to FreedomPop, you will require a FreedomPop SIM card. Once your SIM card is active, you may start the port-in process by following the steps provided, here.  

    Should you be interested in purchasing one of our LTE SIM cards, you may visit our website or our online shop.

    Regarding your Samsung Galaxy S5, we've created a private message as we'll need to gather and provide private information. Should you have additional questions or concerns, please feel free to reply there; we'll be happy to help! :)

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