Messaging app keeps crashing since the latest update
Completed
My messaging app crashes a second after opening it. Cant receive/make any calls or send text messages or get visual voicemail messages. I notice that many other users are experiencing the same issue since the latest messaging app update. I have FreedomPop Premium VIP Service and also FreedomPop Phone Premier Annual service plans. I have already submitted a request for help with this issue and haven't heard back from you. What is the purpose of the VIP plan then? Also, since multiple users are facing this issue, this is not device or account specific. So, please post a remedy for this issue on this site so that all users can benefit from this. If you are unable to help, I will probable end my subscription.
Thanks.
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Hello Ramaswamy Padmanabhan!
Thank you for contacting FreedomPop, we're sorry to learn you've been experiencing issues with the service.
Upon reviewing the account associated with your profile we’re able to see one of our representatives is currently assisting you through support ticket #27119.
Please be sure to check your email and reply to this message at your earliest convenience with the required information regarding the issue you're currently experiencing, so we may accordingly assist you.
Thank you, we appreciate your patience!
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