Account suspended even though I was charged

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  • FreedomPop Community

    Hello Jamie Posey!

    Thank you for contacting FreedomPop.

    We apologize for any inconvenience experienced. We've carefully reviewed the account associated with your profile, it looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.

    However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.

    We appreciate your patience!

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