Account suspended due to billing issue even on a valid credit card.



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  • FreedomPop Community

    Hello Jn Systems!

    Thank you for contacting FreedomPop!

    Apologies for the inconvenience experienced. We’ll be glad to take a look at your current concern.

    Upon reviewing the account associated with your profile, it seems your account is currently active and in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.

    However, should you continue to experience this issue, we've created a support ticket for you please reply there and we will gladly look into the account. :)

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