Calls being dropped after 5 1/2 minutes when using wifi

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  • FreedomPop Community

    Hello Lisa Marx!

    Thank you for contacting FreedomPop! Our apologies for the inconveniences experienced with our service. 

    We appreciate your patience as we strive to provide the best support across all channels. We have carefully checked the account associated with your Community profile. Our records indicate you were assisted by one of our representatives via Live Chat. 

    We're able to see that after setting up the APN correctly, your concern was successfully resolved. By the way, we noticed you're running an older version of the FreedomPop Messaging app. A new version of the FreedomPop Messaging Application has been released. Please log into your messaging application and update it to the latest version 25.11.00.0417.

    Please feel free to contact us back should you need additional assistance; we'll be happy to help you! :)

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