unable to get or send calls or texts since the April 2020 update

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  • FreedomPop Community

    Hi Kent D Thornell!

    Thanks for reaching out to us here! 

    We apologize for the delayed response.

    We have carefully checked the account associated with your Community profile. Our records indicate your concern is being addressed by one of our representatives via the Support Ticket # 30057.

    To avoid confusion, our team will follow up on your concerns there.

    We appreciate your patience and understanding!

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