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  • FreedomPop Community

    Hello vivianne park!

    Thanks for reaching out to us! Our apologies for the inconvenience this situation may have caused on your end.

    It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.

    However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.

    We appreciate your patience!

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