Cannot make or receive calls after app update. 2. Under device selection I receive message "cannot access device. 3. Please know I have a dual sim phone and freedompop is in sim one.

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  • FreedomPop Community

    Hello Lenore Elder!

    Thank you for contacting FreedomPop. 

    We apologize for any inconvenience you're experiencing with the service. We'll gladly assist you with your concern.

    We've created a support ticket to follow up on your concern as we'll be providing private account information, please be sure to reply to this message at your earliest convenience with the required information.

    Thank you!

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